Freequently

Asked question

You can also call or chat with us via Skype to get your problem solved quickly.

Order & Takeaway

How do I place my order?

Start adding the egg roll options to your cart and check out.  You will be prompt to enter your login information, if you already have an account with us or you can sign-up for an account.

Feel free to send us a private message via Facebook and we’ll response back to you as soon as we can.

Do you provide home delivery?

We want everyone to have our delicious egg rolls.  If you are handicap, no transportation, or can’t get to the restaurant due to other reasons, we don’t want you to miss out.  We’ll do what we can to have someone deliver it to you.  Please note that due to short staff, your order may not be delivered on time. Delivery fee is $5.00 Saint Paul Area or 15 minutes drive.

Does the restaurant also provide delivery?

Sui Yep Cafe doe their own delivery.  You will need to contact them directly.

Payment

Can I pay by credit cards?

Currently, we do not have a credit card machine yet so if all possible, please pay with cash.  If you forgot to bring cash, we will ask Sui Yep Cafe to process it for you so it’s not the end of the world. $0.50 transaction fee will be applied to your total order.

What are the fees applied if I paid by cards?

Sui Yep Cafe does charge a 5% transaction fee and sales tax.  This amount will be added to your order.

Do I need to pay first or after delivery or picking up?

You can pay when you pickup your egg rolls or when deliver.

Are egg rolls taxable?

For now, we’ll take care of the sales tax for you as a way of saying “Thank You“; however, all Sui Yep Cafe food items are taxable and you will have to pay for that.  Please pay attention on your shopping cart or  when you check out to see which item is taxable.

General questions

I didn't receive a confirmation email, what should I do?

In most cases, an email from eggrollqueen1.com is probably being filtered as junk mail.  Check in your Junk mail folder and mark the email as Not Junk so future email from eggrollqueen1.com won’t get filter to the folder.  You can also add mai@eggrollqueen1.com to your contact list so that our emails go to your Inbox folder.

How can I get your egg rolls to help with my fundraising event?

We donate egg rolls to help the community with fundraising events.  Sometimes we can help everyone and sometimes we can’t, but we’ll do our best.  Facebook us and we’ll go from there.

I have an event, but it's not on your egg roll event day, how can I pre-order some?

Just let us know when your event is and we’ll try to make the egg rolls for you.  We ask that you order at least $75.00 worth of egg rolls.

I forgot my password, how can I retrieve it?

Don’t worry if you forgot your password.  Just click on this [loss password] link, enter your username or email address and you will receive an email with a link to reset your password.  If you don’t remember what you enter as your username or email address, simply contact or leave a comment on our Facebook page.

Is my email/phone number safe with Eggroll Queen?

Absolutely.   We use your email/phone for the purposes below:

  • send you friendly reminder of our egg roll events
  • email you your order confirmation
  • phone: only use it to contact you in case we can’t reach you via email or Facebook

You can always unsubscribe to our emailing list if you do not wish to receive reminder email from Eggroll Queen.

How do I find out about your next egg roll event?

Simply sign-up for an account with us.  We send out friendly reminder email to everyone about our egg roll event a few weeks before the event date.

We also post it on our Facebook page, LIKE us to get event updates.

Where do I pickup my egg rolls?

You can pickup your egg rolls from 1010 Payne Avenue, St. Paul, MN

Can I get extra egg rolls?

You can, if there are any last minute order cancel. We only prepare enough for the pre-orders.